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Privacy Policy

Last updated: February 9, 2026

1. Information We Collect

We collect information you provide directly, such as your email address and account details. We also collect usage data including how you interact with the Service, device information, and log data.

2. How We Use Your Information

We use the information we collect to provide and improve the Service, communicate with you, ensure security, and comply with legal obligations. We do not sell your personal data to third parties.

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

4. Third-Party Integrations

When you connect third-party services (such as Slack, Intercom, or Jira), we access only the data necessary to provide the Service. We do not share your integration data with other third parties without your consent.

5. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how the Service is used. You can control cookie settings in your browser.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can export your data or request account deletion by contacting us. We will respond to your request within 30 days.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Contact

For any privacy-related questions or requests, please contact us at privacy@hearstack.com.